Each moderator seemed to find a different genre of offensive content especially jarring. One was shaken by videos of animal abuse. (“A couple a day,” he said.) For another, it was the racism: “You had KKK cropping up everywhere.” Another complained of violent videos of “bad fights, a man beating another.”
One moderator only lasted three weeks before he had to quit.”Pedophelia, Necrophelia, Beheadings, Suicides, etc,” he recalled. “I left [because] I value my mental sanity.”
Some firms have recognized the mental toll of content moderation and have begun providing psychological counseling to workers. But former moderators said oDesk just warned them that the job would be graphic.
“They did mention that the job was not for the light of heart before hiring me,” said the moderator who quit after three weeks. “I think it’s ultimately…
View original post 14 more words